What’s New With 13.2: Self-Service Searches

Over January and February, all AJLA–TS-hosted states transitioned to the 13.2 update of America’s JobLink (AJL). The biggest changes with this release are redesigned job and resume searches. In this #FridayFAQ post, we’ll answer some of the most common questions about the new searches from the perspective of self-service users (job seekers and employers). Stay tuned for Part 2, What’s New With 13.2: Staff Searches, which will address the updates to searches for workforce staff.

Q: What’s “new and improved” about the job and resume searches?

A:  The new searches have been completely redesigned to make them more flexible and easier to use, while providing more relevant job and resume matches. Here are a few of the most major improvements:

  • You can make your search as simple or detailed as you want, all from the same search page. Do a basic keyword and location search using the What, Where, and Within boxes, or choose from a wide variety of filters in the Refine Search menu.
  • The search filters and results are on the same page, so you can see immediately how your results are affected when you add or remove a filter.
  • Nobody likes to get zero results. The number next to each filter tells you how many results you’ll get if you click that filter. A filter will only display for selection if there are results available.

Job Seeker Searches

Q: How do I search for jobs if I don’t have a job seeker account?

A: Don’t worry! You don’t need an account to search for jobs. Just type your keyword(s) in the Search box at the top of the AJL home page and click the magnifying glass. Your results will display, along with our great new filters for further narrowing your search. You can view basic job information including the job description. However, without logging in, you won’t be able to see the complete details of the job or the instructions for how to apply.

screencap1

Q: How do I search for jobs when logged into my account?

A: Once logged in, on your home page, click Job Search. The Job Search page displays with all active (open) jobs currently in the system. Enter your desired criteria in the What, Where, and Within boxes, and if you like, select additional filters on the Refine Search menu. To view the job details, click the blue job title link.

Q: How are my search results sorted?

A: Search results are sorted by relevance (best match). This means that the results most closely matching your search criteria will display first. When searching by keyword(s), any jobs that have your keywords in the job title or occupation title will display at the top of the results. Below that will display jobs containing your keywords anywhere in the job order. If you aren’t satisfied with your results, try editing your keywords in the What box.

Q: How can I see the newest job orders?

A: You can see the most recently posted (newest) jobs by using the “Date Posted” filter in the Refine Search menu. Keep in mind that the newest jobs may not be the most relevant to your other search criteria.

Q: Are jobs from all websites included in my results, or just America’s JobLink (internal) jobs?

A: When no filters are selected, the results show all jobs in the system (both internal and external jobs). “Internal” jobs are jobs entered manually into AJL by employers or workforce center staff. “External” jobs are jobs imported from other sources, such as civil service jobs, jobs from large employers, and jobs from the National Labor Exchange/JobCentral. You can click the “Internal” or “External” filter under “Source” to limit your results to only internal or external jobs. Indeed.com jobs are now separate. To view indeed.com jobs, click the “Search Other Job Banks” link at the top right of the job search page. Clicking a job title link in your indeed.com search results takes you to the source website. Note that AJL is not responsible for the accuracy or legitimacy of jobs from other websites.

Q: How do I search for jobs from my resume?

A: Once logged in, on your home page, click My Resumes. On your My Resumes page, next to the resume you want to search by, click View Options. Click Search for matching jobs. On the Job Search page, the What box is pre-filled with the occupation phrase from your resume as a starting point for your search. Your results are sorted by relevance (best match) based on the occupation phrase. Add additional search criteria or filters as desired. If you aren’t satisfied with your results, try editing your keywords (occupation phrase) in the What box. Shorter phrases often provide better matches; for example, “Janitor” may provide better matches than “Janitors and Cleaners, Except Maids and Housekeeping Cleaners.”

Employer Searches

Q: How do I search for resumes if I don’t have an employer account?

A: Don’t worry! You don’t need an account to search for resumes. At the top of the AJL home page, click Resumes in the drop-down list next to the Search box. Type your keyword(s) in the Search box and click the magnifying glass. Your results will display, along with our great new filters for further narrowing your search. You can view resume titles, the last updated date, and a portion of the job seeker’s objective statement or summary of qualifications. However, without logging in, you won’t be able to view the job seeker’s resume or contact information.

screencap2

Q: How do I perform a resume search when logged into my account?

A: Once logged in, on your home page, click Resume Search. The Resume Search page displays with all active resumes currently in the system. Enter your desired criteria in the What, Where, and Within boxes, and if you like, select additional filters on the Refine Search menu. To view the resume details, click the blue resume title link.

Q: How are my search results sorted?

A: Search results are sorted by relevance (best match). This means that the results most closely matching your search criteria will display first. When searching by keyword(s), any resumes that have your keywords in the resume title or occupation title will display at the top of the results. Below that will display resumes containing your keywords anywhere in the resume. If you aren’t satisfied with your results, try editing your keywords in the What box.

Q: What do the symbols mean next to the resume titles?

A: Icons display for veteran job seekers (U.S. flag) and job seekers with Career Readiness Certificates if used by your state (Bronze, Silver, Gold, and Platinum). The legend for these icons is at the bottom of the Resume Search page. To filter Resume Search results to display only veterans, click Yes under “Veteran” on the Refine Search menu.

Q: How do I search for resumes from a job order?

A: Once logged in, on your home page, click My Job Postings. Locate the job you want to search by in your job lists and click Search Resumes. On the Resume Search page, the What box is pre-filled with the occupation phrase from your job order as a starting point for your search. Your results are sorted by relevance (best match) based on the occupation phrase. Add additional search criteria or filters as desired. If you aren’t satisfied with your results, try editing your keywords (occupation phrase) in the What box. Shorter phrases often provide better matches; for example, “Janitor” may provide better matches than “Janitors and Cleaners, Except Maids and Housekeeping Cleaners.”

Q: When searching for resumes by a job order, what does “Review Status” in the resume results mean?

A: When searching for resumes from a job order, employers now have the ability to set the review status at the top of the Resume Details page. This allows employers to keep track of which resumes they’ve already reviewed and the outcome (such as “Interviewed” or “Skills Gap – Not Qualified”). Once you’ve set the review status for a resume, the status will display for that resume in your search results.

Q: I have more questions. Who can I ask for more help?

A: If you have other questions about the new searches, leave a comment on this blog post or contact your local workforce center by clicking Contact Us at the top right of the AJL home page. If you’re a workforce professional, look for the upcoming post on New Search FAQs for Staff. Change can be hard, but with a little getting used to we feel these improvements will greatly enhance your job search or recruitment efforts.

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Author: Brooke Patterson

I am the Customer Relations Manager at America's Job Link Alliance–Technical Support. I manage our customer service unit, and outreach and training efforts.

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